: Provides power to over 1 million households and businesses through a distribution network spanning 56,000 kilometres. 2. Current Operational Challenges
, electricity management has become a simple, immediate process, enhancing the overall user experience and supporting the nation's digital growth.
| Feature | eZESCO (Online Portal) | USSD (*99#) | Mobile Money App (Airtel/MTN) | | :--- | :--- | :--- | :--- | | | Yes (WiFi/Data) | No | Yes (Data) | | Best For | Detailed history, bulk purchases, postpaid bills | Basic token purchase | Quick top-ups | | Transaction Limit | High (up to ZMW 5,000) | Low (ZMW 1,000) | Medium (ZMW 2,000) | | Receipt Storage | PDF download available | SMS only | In-app history | ezesco zesco zm
A: Absolutely. One of the biggest benefits of the .zm portal is global accessibility. Zambian diaspora can log in from London, Johannesburg, or Dubai to pay bills for their families back home.
The company's digital presence extends beyond a single app. The official website, https://www.zesco.co.zm , serves as a comprehensive portal for information, tenders, and customer service. For any official inquiries, you can reach ZESCO through these verified channels: : Provides power to over 1 million households
Other third-party platforms and mobile money services in Zambia, such as Airtel Money, MTN Mobile Money, and various bank apps, also allow you to pay your ZESCO bills or buy prepaid units directly from within their apps. The specific steps vary by service provider.
If the transaction was successful, you can retrieve your token by checking the ZESCO App or using the *3600# service. | Feature | eZESCO (Online Portal) | USSD
Customers can purchase units from the comfort of their homes, eliminating the need to wait in long queues at service centers.
When your units are running low (usually below 20 kWh), the meter will beep intermittently.
