Evoko Liso Factory Reset Verified Verified
Once the Liso reboots without the USB drive inserted, you will know the factory reset was successful because the device will be in an "unconfigured state". Instead of showing your room's calendar, it should present the initial , as if the device were brand new. From here, you can reconnect it to your Evoko Home server, assign it to a room, and reconfigure its settings.
Authenticate using your admin PIN or the admin RFID card registered to your Evoko Home environment. Step 2: Navigate to Factory Reset
Before we touch the hardware, it is critical to understand what a factory reset does on an Evoko Liso. Unlike a standard mobile phone, the Liso runs a proprietary Linux-based OS with a custom Evoko home application. evoko liso factory reset verified
If done correctly, you will NOT see the normal Evoko logo splash screen. Instead, you will see a black screen with small white text in the top-left corner reading:
Gather the following items before you begin: Once the Liso reboots without the USB drive
A: Yes, a factory reset will erase all customized settings, configurations, and data on your Evoko Liso device.
To help resolve any lingering setup issues, could you share your Evoko Home server runs, how the device is powered (PoE or wall plug), and if you are seeing any specific error messages on the screen? Share public link Authenticate using your admin PIN or the admin
If a hardware reset fails and the device hangs indefinitely on the logo screen, the file structure on your MicroSD card is likely incorrect. Ensure the files are not nested inside a folder on the card; the bootloader looks for the files directly on the root directory. The Reset Pinhole Button Feels Soft
While keeping the reset button pressed, plug the PoE cable or DC power adapter back into the device.
| Issue | Possible Cause | Solution | | :--- | :--- | :--- | | USB drive not recognized by the Liso | Using an incompatible or low-quality USB drive; image not written correctly. | Use a physically small, high-quality USB drive from a brand other than Kingston. Recreate the bootable drive using Etcher carefully. | | Windows prompts to format the USB drive after creation | Normal behavior; the drive has a Linux-based file structure that Windows cannot read. | Ignore the message and do not format the drive. Proceed to use it in the Liso. | | Liso boots normally, ignoring the USB drive | USB port is faulty; USB drive not inserted before power-on. | Ensure you insert the USB drive before powering on the Liso. Try a different USB port if available. | | Reset process seems to hang or takes over 15 minutes | Corrupted firmware file; USB drive is too slow; hardware issue. | Download a fresh copy of the firmware reset file. Recreate the USB drive. If the problem persists, contact Biamp Support. | | "Flash complete!" message not displayed | Reset was interrupted; USB drive removed too early. | Repeat the entire process from Step 2, ensuring the USB drive remains inserted until the completion message appears. | | After reset, Liso won't connect to Evoko Home | Network settings not configured; Liso still has old server information cached. | Go through the initial setup process and ensure the correct Evoko Home server IP address is entered. |
From device menu (recommended when responsive)