Windows sometimes misidentifies external mice or keyboards as internal Alps hardware.
This guide breaks down exactly what this update is, why it fails, and how to fix it permanently. What is the Alps Electric HIDClass 10013 Update?
: Follow the prompts to finish and restart your computer. 3. Reinstalling the Driver If the touchpad is malfunctioning: alps electric hidclass 10013 updated
If the update is fundamentally incompatible with your machine, you must block Windows from attempting to install it repeatedly. Microsoft provides a specialized utility for this purpose.
Because this is typically listed as an , most experts recommend against manual intervention unless the existing touchpad functionality is broken. : Follow the prompts to finish and restart your computer
The "10013" identifier is not a generic Windows class GUID but rather a used by Windows Plug and Play (PnP) to match a device to an appropriate driver. It most commonly appears in device manager under "Mice and other pointing devices" or "Human Interface Devices" when an ALPS touchpad or GlidePoint (pointing stick + touchpad combo) is present.
Go to and click Check for updates .
| Symptom | Possible Cause | Solution | |---------|----------------|----------| | No read, LED not blinking | Power supply issue or poor grounding | Check 5V regulator; ensure GND is common with host | | Intermittent reads | Antenna mismatch or detuning | Re-tune antenna to 125 kHz; adjust coil inductance | | Wrong card number reported | Wiegand timing mismatch | Increase inter-bit timeout to 5ms; check for signal reflections | | Module reads but lags | Old firmware version | Verify you have REV B or later; flash updated firmware from Alps | | Reads only some HID cards | Frequency drift or unsupported format | Ensure cards are Prox (not iClass or Seos); test with 26-bit default |
ALPS Electric no longer exists as an independent driver provider for consumer Windows laptops. Driver support has shifted to Microsoft’s inbox HID drivers , OEMs (Dell, HP, Lenovo, etc.) , or Precision Touchpad drivers via Windows Update. Microsoft provides a specialized utility for this purpose